If you received a faulty item and need to exchange it for the same item or if you would like to exchange an item for a different one, please call 406-863-4711 for instructions.
Items should be returned in their original shipping container. We will pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within four (4) weeks of giving your package to the return shipper; however, in some cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes to process your return once we receive it (3 to 5 business days), and the time it takes your bank/credit card company to process our refund request (5 to 10 business days). We will notify you via email of your refund once we have received and processed the return.